Please read the following information regarding your 2021 Mobile Membership.
If you have any further questions please call Membership Services on 1300 462 287 or send an email to firstname.lastname@example.orgWHAT DOES MOBILE MEMBERSHIP MEAN?
You will be able to access your Membership on your smart phone each week, via the official Geelong Cats App. You can scan into any stadium using your smart phone. No physical card is required.
Make sure you have downloaded the official Geelong Cats App and follow the instructions via clicking here.
You can go through a how to guide, or simply watch a explanatory video.
Members will no longer receive a plastic/hard Membership cards and lanyards as part of their Membership in 2021.
Members must have a valid email address linked to their account to be able to access their Mobile Membership. If you need to update your email address please do so by click here, or if you don''t have an email address please call our Membership Services team on 1300 462 287 to talk through your options(contact hours can be found here).
Yes, if all Members are linked to your account you will have access to each Membership by switching in and out of accounts. Alternatively, if the other family members have a different email address you will need to log in to their account on the official Geelong Cats app to access their Mobile Membership. If you are having issues please call Membership Services on 1300 462 287.
Yes, your Mobile Membership will display your reserved seat details. Simply present your Mobile Membership to GMHBA Stadium or MCG security upon entry into the reserved seat area.
The AFL, its venues and clubs are moving away from plastic and physical tickets/cards. With the goal of providing a better customer experience in years to come.
In 2021 we will potentially need to adapt and pivot based on crowd access and venue capacities. For example, where/how members we will be seated and the potential for alternative home games to those released by the AFL in December. Mobile gives us full flexibility to do this. Whereas printed hard cards / tickets do not.
We look forward to this transition and are here for our members with any questions. Please contact our Membership team on 1300 462 287 or email@example.com
Yes, if you cannot make it to a game you are able to transfer your Mobile Membership to a friend or family member via the Geelong Cats app.
Your Mobile Membership barcode is different for each match, you will need to download your ticket via the Geelong Cats app each week before you head to the game. Your Mobile Membership barcode will be available for you to download on Monday the week of the game.
General Admission & Social Club members need to redeem a ticket via Ticketmaster. Your Mobile ticket will then be available to download and can be added to your wallet or passbook through the Ticketmaster app.
If you do not own a smartphone, please contact Membership Services on 1300 462 287.