Didi Member Express Lane FAQs

For more information on the Wicket technology and data security processes click here.

   WHAT IS FACIAL RECOGNITION?
   DO I HAVE TO ENROL?
   WHAT HAPPENS AFTER I ENROL?
   WHAT IF THE DEVICE IS STOLEN, WILL SOMEONE HAVE MY IMAGE?
   DO I NEED TO REGISTER EACH WEEK?
   WHERE CAN I FIND THE DIDI MEMBER EXPRESS LANE?
   CAN I STILL USE MY MOBILE MEMBERSHIP?
   DO I HAVE TO TAKE PHOTOS FOR EACH OF MY FAMILY MEMBERS?
   HOW LONG WILL YOU HOLD MY DATA FOR?
   WHAT IF I CHANGE MY MIND AND NO LONGER WANT TO USE FACIAL RECOGNITION?
   DOES DIDI GET ACCESS TO MY DATA?
9 1 3 5 3

2025 Members