Terms & Conditions

Membership Vouchers can only be redeemed at the Geelong Cats for Membership & Season Seat purchases.

• Vouchers can not be redeemed or exchanged for cash
• Vouchers can only be used on Membership products including, season reserve seat packages
• Vouchers can be redeemed in person via visiting Membership Services, located in the Charles Brownlow Stand or over the phone, where the voucher number will need to be quoted
• Any change due will be issued by the way of a gift voucher, unless the amount due is less that $10.00
• Vouchers are valid for 12 months, from the date of issue
• The Geelong Cats are not liable for any loss or stolen vouchers
• Amount inclusive of GST

SEATING & TICKETING

SEATING

Every season seat (Geelong and Melbourne based) must be connected to a Geelong Cats (or AFL Geelong Cats Club Support) Membership. Season seating cannot be purchased without a membership.

Geelong Cats reserves the right to increase prices and/or to determine and change the price category of seats at its discretion. Geelong Cats reserves the right to re-configure or change the seating layout and or the bay/stand design in conjunction with Stadium Management as required. Geelong Cats are not obligated to notify or seek approval from seat holders to make changes to seating or surrounding areas.

Stadium seating remains the property of Stadium Management and is made available to Geelong Cats to offer a renewal/lease arrangement to members on a yearly basis for Geelong Cats home games only. Season seat holders do not hold any rights to access their season seat for any other events or games apart from home games as specified by Geelong Cats within the AFL season. 

Full view (100%) of the game and arena is not guaranteed from any category of seating. Any seat classified as Restricted Viewing will be determined by Geelong Cats with any such seat being charged at the Silver or Bronze price category (depending on location) at the Geelong Cats' discretion. Any seat classified as either undercover or underneath a roofline does not guarantee protection from the elements.

Seat holders are required to purchase a membership for every season seat held/renewed. Memberships therefore must be paid for at the time of renewing. Additional memberships are also required for those who hold one or more seats and a Social Club Membership. Geelong Cats reserves the right to amend its policies and terms and conditions as outlined herewith at its sole discretion without prior notification to members.

By renewing (making payment) of season seats in any year, members are agreeing to comply and observe all of the terms for season seating as displayed on the Geelong Cats website located at geelongcats.com.au. Each member should review these terms prior to the renewal process.

Geelong Cats do not authorise the on selling of any season seating (or daily seats) or membership under any circumstances. Unauthorised on-selling of tickets and memberships may result in membership/ticket cancellation.

The Club reserves the right to change any member’s allocated reserved seat at GMHBA Stadium, MCG or Etihad Stadium where required by the venue or the AFL, or to accommodate other Members or close gaps within seating bays. Where possible, the Club will endeavour to accommodate any changes within the same seating bay as previously allocated.
 

SEAT RENEWALS

RENEWAL NOTIFICATIONS

Season seating renewals are offered subject to availability and Geelong Cats will endeavour to offer a season seat renewal in each year to those who have held season seats in the previous year. This offer will however, be at the discretion of Geelong Cats and is not guaranteed that Geelong Cats will reserve the right to these seats at all times. Should Geelong Cats not be able to offer a seat renewal, the option of alternative seating may be offered at Geelong Cats' discretion. Renewal notifications for membership and season seats will be sent to the registered address of the member in October/November of each year. It is the responsibility of the member to be diligent in following up on renewal forms which may not have been received and to ensure that Geelong Cats are provided their contact details are correct at all times.
 

DUE BY DATE

The due by date for seats will be printed on the renewal form, and may vary from year to year. This will generally be mid-December. Members will not receive personal renewal reminders via mail, email or telephone if seats have not been renewed after the due date. Failure to renew season reserved seats by the specified due date in each year will forfeit the member's right of renewal.
 

LATE RENEWALS

The acceptance of any late renewal will be determined solely by Geelong Cats. In such cases where late renewals are offered, late fees may be applicable. Where late renewals are not accepted, members are required to re-apply for seating as a new applicant.
 

LEAVE OF ABSENCE

Geelong Cats do not offer a leave of absence for season seating. To retain renewal rights to seating members must purchase both a Club Membership (or AFL membership) and season seat each year.
 

SEAT APPLICATIONS

SEAT TRANSFERS

Season seats can be transferred to another existing or new member provided that the appropriate section on the renewal form has been completed.* Any transfers and appropriate renewal fees must also be paid by the specified due date. Seat transfers will not be accepted after the renewal due date.

*Seat transfers are not available to Geelong Social Club undercover and open seat holders.

SEATING FOR CHILDREN

Children must be 14 years of age and under as at 1 January in the current membership year to be eligible for junior priced seating. Proof of a date of birth must be supplied for all junior seat applicants.

Children under four (4) years old are not required to have a seat purchased for them. However they must not occupy a seat and will be required to sit on the lap of a parent or guardian. The parent or guardian is responsible for the child at all times whilst in the stadium. The child is not permitted to sit in aisles or run/move around the stadium or surrounding area to the detriment of other attendees. If you wish to purchase a season seat for a child under six (6) years of age and do not wish to purchase a junior membership then a Statutory Declaration must be provided indicating that this child will be the only person utilising the seat.

CONCESSION MEMBERSHIP POLICY

Any member eligible for or considering a concession membership MUST provide a copy of their concession ID or produce their concession ID at the point of purchase.

Valid concession types are as follows:

HOLDERS OF A PENSION CARD ISSUED BY:

• Centrelink
• Department of Health and Community Services
• Department of Community Services
• Department of Veteran Affairs (Gold card only with all conditions. White Card Holders who are recognised as a Commonwealth or Allied veteran  are encouraged to enquire for considertation)
   

PENSION TYPES INCLUDE:

*Tertiary Student identification MUST state that the student is full time. If not, the student must provide supporting documentation from the enrolled school proving full time status.
**Documentation is not required if a renewing member is being upgraded from Junior to Concession Youth. The member must advise Geelong Cats of their year level for the current year.
 

WHO IS NOT ELIGIBLE FOR CONCESSION?

Dependants listed on a pension card are NOT eligible for concession membership unless they hold their own pension card. The person issued the pension card is the only person eligible for a concession membership.

Health Care card holders are NOT eligible

IMPORTANT INFORMATION

Concession members MUST produce their valid concession card along with their concession membership to gain entry to all stadiums. If the member is no longer eligible for a concession during the football season, the member will be required to upgrade to a full Adult membership.

Members who have purchased an Adult Membership and later obtain a valid concession card may downgrade their membership to a concession prior to the commencement of the Home and Away season. Downgrades are not accepted after the commencement of the Home and Away season. The member must provide the valid concession card and the Adult membership card to Membership Services before a refund of the difference will be issued.

Concession memberships purchased without proof of concession will be accepted however membership cards will NOT be activated until concession identification has been sighted by Membership Services.

Charity Auction – Holiday: Terms and Conditions

Congratulations on your purchase. Please carefully read the following terms and conditions that you agree to as the terms of your purchase.

1. The Accommodation is a private home, donated or provided at a greatly reduced cost for charity auctions and is NOT a resort owned property. Whilst all measures are taken to have suitable dates available, the purchaser must be flexible on their travel dates when selecting the travel period.

2. You have 12 months to travel in from the purchase date, unless future travel dates are specified on the item description.

3. Expiry Period: You have 2 months from the purchase date to activate your voucher via www.goodwillgetaways.com/activate and book your dates for travel. The expiry date is noted on your voucher. As the holiday is subject to availability and your dates are booked in a first in, first served basis, we recommend activating your voucher as early as possible and well within the 2 month expiry (from date of purchase).

4. Please note bookings of holiday dates are final once confirmation has been received from Goodwill Getaways. Unfortunately no further changes can be made once confirmed.

5. Special dates such as school holidays and other popular dates for travel may already be booked.

6. Strictly NO REFUNDS. Holiday Vouchers are however, fully transferrable (same terms and conditions apply) at no cost to the winner.

7. Failure to activate your voucher via http://www.goodwillgetaways.com/activate within this time period (two calendar months from the date of purchase) will forfeit the voucher without refund and the charity donation component made.

8. Force Majeure. The Holiday Provider is excused from performance and shall not be liable for any delay in delivery or for non-delivery, in whole or in part, caused by the occurrence of any force majeure beyond the control of the Holiday Provider such as, but not limited to fires, civil disobedience, war, riots, rebellions, explosion, flood, storm, acts of God, similar occurrences

9. These Terms and Conditions have been already agreed to by the event organiser. In the event that you the purchaser (winning bidder) refuses to sign, these Terms and Conditions will still stand.

To view full Seat Return  terms & conditions, please click here

GEELONG SOCIAL CLUB DINING 

• If you need to change your booking, please follow the instructions in your confirmation email. Changes on the day may not be accepted.
• You will receive a confirmation SMS one day before your booking, you must CONFIRM or CANCEL. Failure to reply to SMS will result in your booking being cancelled.
• Dining reservations will only be held for 10 minutes from time booked. Failure to arrive within 10 minutes of your booking time will result in your reservation being cancelled.
• Maximum of 8 per table       

• Due to match day time restrictions we kindly ask that all bookings adhere to a one hour time limit. If you are more than 10 minutes late,we cannot guarantee your table will be held for you
• If you need to change your booking, please follow the instructions in your confirmation email. Changes on the day may not be accepted
• You will receive a confirmation SMS one day before your booking, you must CONFIRM or CANCEL. Failure to reply to SMS will result in your booking being cancelled
• Dining reservations will only be held for 10 (ten) minutes from time booked. Failure to arrive within 10 minutes of your booking time will result in your reservation being cancelled
• Once cancelling or not turning up to 4 or more bookings, you will loose access to Social Club Dining perminately
• You do not need to bring a confirmation email, just provide your name, Social Club Membership and ID to confirm booking

Click here for the 'No Show Policy'

Geelong Social Club Dining Reservations are operated by 'Open Table'. Please click here to view their Terms & Conditions and Privacy Policy 

Schedule for the 2019 GMHBA Cats Health Journey, thanks to GMHBA

Promotion 2019 GMHBA Cats Health Journey , thanks to  GMHBA

Promoter The Promotion will be conducted by the Geelong Football Club Limited (ABN 67 005 150 818) of GMHBA Stadium, Kardinia Park, La Trobe Terrace, Geelong, Victoria, 3220 (“the GFC”).

Website www.geelongcats.com.au

Entry Restrictions

a) Entry is open to Australian residents, living in Victoria, aged 18+

Method of Entry &Conditions

1. Entry is open to persons who receive notification of this Promotion and satisfy the eligibility criteria during the Promotional Period (Entrants). This promotion is not available with other offers. Employees and their immediate families of the Promoter and its agencies associated with this promotion are ineligible to enter.
2. The Promoter reserves the right to verify the validity of entries and to disqualify any entrant for tampering with the entry process or for submitting an entry that is not in accordance with these Conditions of Entry.
3. The Promotion commences at 12:00pm (AEST) on Tuesday 26 March 2019 and closes at 5:00pm (AEST) on Tuesday 7 May 2019 (Promotional Period).
4. To be eligible to enter this Promotion, and to be entitled to win the prize, Entrants must fill out all components of the form which is hosted on the https://www.geelongcats.com.au/news-and-media/gmhba-health-report and answer in 50 words or less,  What’s your motivation for participating in the 2019 GMHBA Cats Health Journey?”  
5. This is a game of skill and chance plays no part in determining the winner. Each entry will be individually judged based on creative and literary merit. The Promoter’s decision is final and no correspondence will be entered into. Only one (1) entry per person is permitted. Only entrants who meet all the requirements set out in these Conditions of Entry are eligible to win.
6. In entering the Promotion, each eligible entrant warrants that their entry does not contain material that infringes in any way upon the rights of any individual or entity. The Promoter reserves the right to disqualify an entry and any such decision to disqualify an entry is final and no correspondence will be entered into.
7. Geelong Cats will judge the competition at 10:00am on Thursday 9 May 2019.
8. There are ten prizes to be given away.  The prize is for each of the winners to attend a special GMHBA Cats Health Journey Experience on Tuesday 28 May between 2pm - 5pm. The winner and their guest must be available on the above mentioned day between the specified times. The participants must  be aged 18+ to participate.  
9. The event time, date and location may change. In the event the time, date or location changes, the winners will be notified at the earliest possible time. The total prize pool is valued at $10,000 including GST.
10. No monetary value can be determined for the  GMHBA Cats Health Journey. Unless otherwise stated the prize or portions of prizes are not transferable, cannot be sold and no prizes may be taken as cash. Promoter accepts no responsibility for any variation in the value of the prizes. Supplier’s terms and conditions apply.
11.  The GMHBA Cats Health Journey event will include a motivational session with a Geelong Cats Past Player, a GMHBA Express Health Check with a qualified exercise physiologist, a GMHBA Express Fitness Check with a qualified fitness instructor, a GMHBA Cats Nutrition segment and each participant will receive a Fitbit Charge 3.
12. The winners will be notified via email and phone no later than 5:00pm Friday 10 May 2019. In the event that for any reason whatsoever the winner does not take an element of the prize then that element of the prize will be forfeited by the winner and another winner will be drawn. Where the prize remains unclaimed, the Promoter may award the prize to the second chosen entry (Alternative winner) in order to award the prize. The Alternative Winner of any such unclaimed prize will be notified by email no later than 9.00am Monday 20 May.
13. The Promoter makes no express representations or warranties as to the quality/suitability/merchantability of the prize. The Promoter takes no responsibility in regard to the prize.
14. If the Promoter is unable to provide a winner with a nominated prize, the Promoter reserves the right not to supply an alternative prize given the prize has no monetary value.
15. Except for any liability that cannot be excluded by law, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following:

1. any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
2. any theft, unauthorised access or third party interference;
3. any entry or prize claim that is lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;
4. any variation in prize value to that stated in these Terms and Conditions;
5. any tax liability incurred by a winner or Entrant or prize the prize taker; or
6. use of the prize. It is a condition of accepting the prize, that the winner may be required to sign a legal release in a form determined by the Promoter.

16. All entries and any copyright subsisting in the entries become the property of the Promoter. If you do not provide the personal information requested you may not be able to participate in this promotion. Unless otherwise indicated by you, by participating in this promotion and providing your personal information you consent to the Promoter using personal information about you to provide you with information in relation to the services and products of the Promoter and its related entities. All information will be handled in accordance with the Promoter’s Privacy Policy. A copy of this policy is available online at http://www.geelongcats.com.au/privacy and can be requested by calling the Promoter on 1300 462 287
17. Entrants can choose to provide their personal information to GMHBA Health Insurance for the purposes of fulfilling this promotion.
18. The Promoter reserves the right to announce or publish the winner’s name and/or photograph for publicity purposes. It is a Condition of Entry that the winner will consent to the Promoter doing so.