MEMBERSHIP
The Geelong Cats may from time to time where reasonably necessary vary the terms and conditions of Geelong Cats Membership. The Geelong Cats will communicate any change to its membership terms and conditions via the Geelong Cats Membership website, located at membership.geelongcats.com.au Members will have no claim against Geelong Cats by reason of any change made to its membership terms and conditions.
For any changes and or cancellations made to membership accounts during the season, each adult/concession account will incur a $30 administrative fee per member. This includes cost of reprinting lost, stolen or damaged membership cards, changes of/to reserve seats and the purchasing of new barcodes.
*All 2021 Junior Members will receive a membership pack. 2021 Adult and concession members will have Member Choice options of a Cap, Scarf, $20 Cats Shop voucher or a donation at the time of signing up. If Members do not elect to make their choice at time of sign up, they will automatically be opted in to receive a Digital Membership card and a $20 Cats Shop voucher as their member choice item.
If a Member does not have a valid email address, they will receive a physical membership card. Packs can be changed or altered at the discretion of the Club.
CHEERSQUAD FINALS REGISTRATION
Finals registrations must happen online via your My Cats Account, if you wish to attend a 2021 Finals Series match. You must provide a valid credit card when completing the registration. There will be no charge at time of registration. 2021 Finals ticket orders with the Cheersquad are final and there are no refunds, cancellations or exchanges.
PREMIERSHIP MEMBERSHIP
Premiership Members will have priority access to purchase a Grand Final ticket only if Geelong Cats are competing.
Premiership Memberships do not include the cost of a Grand Final ticket.
Premiership Membership pricing is subject to change.
Premiership Memberships are not refundable after purchase or if Geelong Cats do not compete in the Grand Final.
Geelong Cats will communicate finals information to members prior to the commencement of the Finals Series, should Geelong Cats qualify. This communication will include information regarding accessing a Grand Final ticket.
Grand Final ticket information may be communicated via mail, email, SMS and on the Geelong Cats and AFL websites.
It is the responsibility of the Premiership Member to ensure that their contact information is correct and complete at all times, and to ensure that they have familiarised themselves with this information. The member will be responsible for the accuracy and completeness of the information provided to Geelong Cats.
Premiership Members will be required to follow the appropriate procedures as communicated by Geelong Cats in order to secure their ticket. Members who do not follow the procedures outlined by Geelong Cats will forfeit their right to purchase a Grand Final ticket.
Members must hold a current 2021 Geelong Cats Home, Melbourne or Home & Away membership to be eligible for this package. Full AFL Club Support, Country, Interstate, 3-Game, 4-Game, 5-Game, Digital and Non-Access Members are not eligible for this package.
GENERAL ADMISSION ACCESS MEMBERSHIPS
Access to matches are not guaranteed. Access is subject to capacity and you are encouraged to reserve a seat in order to guarantee entry, particularly at high demand matches. Members will be required to pay additional fees and charges when reserving a seat. Access may be gained to unreserved seating on a first-come, first served basis subject to availability and Members can upgrade to a reserved seat at the venue for an additional fee subject to availability.
Additional fees and charges may apply. Entry is subject to capacity and may not be guaranteed.
GRAND FINAL ACCESS
Geelong Cats will communicate information relating to the Grand Final to members prior to the commencement of the Finals Series, should Geelong Cats qualify. This will include information in relation to obtaining a Grand Final ticket. This information may be communicated via mail, email, SMS and on the Geelong Cats and AFL websites. It is the responsibility of the member to ensure that their contact information is correct and that they have familiarised themselves with all membership requirements and information.
The following members do not have access to Grand Final ticketing:
- Full AFL Geelong Club Support members (must purchase tickets through AFL allocation)
- Social Club Life Members who have not purchased a Geelong Cats membership
- Members who purchased their membership after 31 August 2021
- Members who hold a Non-Access, Digital, Kitten Krew or International membership
Those members with Priority 1 Access (Social Club Members and Premiership Members with eligible memberships) will be required to follow the appropriate procedures as communicated by Geelong Cats in order to secure their ticket. Members who do not follow the procedures as outlined by Geelong Cats will forfeit their right to access a ticket.
COMMUNICATION AND NOTICES
Upon becoming a member, you consent to receiving communication and notices from Geelong Cats in any one of the manners noted below. It is the member’s obligation to provide and maintain accurate contact details. Members can update details by contacting Geelong Cats, updating details on renewal forms or via their MyCATS Account. Geelong Cats may also provide additional opportunities to update details via email, SMS or direct mail. The Geelong Cats will manage and protect personal information in accordance with Australian Privacy Principles. From time to time, the Geelong Cats or one of its Corporate Partners may contact you by mail, telephone or by other communication methods including but not limited to email and/or SMS, to provide notices as required or information that Geelong Cats believes may be relevant to you. To update or edit your communication preferences log into your MyCATS Account to subscribe/unsubscribe under the edit email preference section.
REFUNDS & CANCELLATIONS
General Policy
Subject to this clause and a member’s statutory rights under the Australian Consumer Law or otherwise at law, memberships (including reserved seats and add-on packages) are non-refundable.
Requests for refunds where reasonable circumstances apply
Member requests may be considered by the Geelong Cats where reasonable circumstances apply. Such requests must be submitted in writing and addressed to the Membership Manager. Any refunds of Geelong Cats membership payments are at the sole discretion of the Geelong Cats.
Should the membership be on a payment plan and a request to cancel has been submitted, the club may approve cancellation of future financial deductions and retain monies up until the time of request.
Premiership Membership are not refundable after purchase or if Geelong Cats do not compete in the Grand Final.
Should a full refund or cancellation be approved, a cancellation fee of $40 per adult/concession and $20 per junior membership will apply and be retained by the Club.
Covid-19
At this time, the impact (if any) that the coronavirus pandemic may have on the 2021 Toyota AFL Premiership Season is not known. If there is an interruption to the 2021 Toyota AFL Premiership Season due to the coronavirus, the Geelong Cats will assess the impact on membership benefits and will provide all match access members with a range of options to address any material reduction in the match access benefits of the membership.
The Geelong Cats reserves the right to update or amend these terms as more information on the coronavirus pandemic and impacts thereof become available.
LOST/STOLEN CARDS
Members are required to notify Membership Services in writing via email or letter of any lost or stolen membership and/or reserved seating card. The lost/stolen membership barcode will be cancelled immediately, therefore blocking its use for ground access. Upon notification, a replacement membership card will be issued. A $10 fee applies for lost cards. If the card is stolen and a statutory declaration can be provided, no fee will be charged.
GEELONG SOCIAL CLUB
Please note the following conditions apply to Geelong Social Club membership in addition to the general membership guidelines:
Geelong Social Club Membership cards (and Geelong Social Club seats) are transferable on a match-by-match basis. Junior Geelong Social Club Memberships cannot be transferred to Adult Patrons and are not eligible for daily upgrades.
Geelong Social Club membership cards must be displayed at all times on match-days.
Geelong Social Club members are not eligible to have a season GMHBA Stadium seat linked to their Geelong Social Club membership. If they wish to hold a GMHBA Stadium season seat they must take out a second Geelong Cats membership.
Abuse of Geelong Social Club membership privileges against the Geelong Social Club guidelines may lead to the forfeiture of these privileges.
Geelong Social Club membership does not guarantee access to the Geelong Social Club area or seating within the Geelong Social Club. Access is always subject to capacity and availability and members must follow arrangements as outlined in these guidelines or as communicated by the Club.
All Geelong Social Club members must hold a valid Geelong Cats membership (excludes Non-Access, 3-Game, Country, Interstate and Melbourne Memberships).
Raffles may or may not be conducted on Home match days within the Geelong Social Club. The method of draw will be random, to give all tickets an equal chance of being drawn. If the winner does not come forward within a reasonable amount of time following the announcement of the winning number a redraw must occur. Prizes are RRP values at $500 or less, no permits are required, and purchasers’ details are not required according to the Victorian Commission for Gambling and Liquor Regulation.
Dining Terms and Conditions
If you need to change your booking, please follow the instructions in your confirmation email. Changes on the day may not be accepted.
You will receive a confirmation SMS one day before your booking, you must CONFIRM or CANCEL. Failure to reply to SMS will result in your booking being cancelled.
Dining reservations will only be held for 10 minutes from time booked. Failure to arrive within 10 minutes of your booking time will result in your reservation being cancelled.
Maximum of 8 per table
NON ACCESS MEMBERSHIP (GEELONG STRONG)
Please note: Casual Memberships do not include any game entitlements or access to purchase AFL Grand Final tickets should Geelong Cats compete.
COUNTRY MEMBERSHIPS
To be eligible for Country Membership the member must reside more than 120km by the shortest road route from GMHBA Stadium to their registered place of residence or live interstate from Victoria. Please note: Entry to the ground for all memberships is subject to capacity.
The membership package does not include access to AFL Grand Final tickets should Geelong Cats compete.
If there is no game in your state, Country Member benefits apply.
Juniors as part of the Family Country membership will receive the same entitlements as a Junior Home Membership.
FAMILY MEMBERSHIP
For the purposes of Membership, family consists of two (2) adults and up to four (4) juniors (under the age of 14 years as of 01/01/2020), all residing at the same address.
EXCLUSIVE 2 FOR 1 OFFER
Offer applicable for 3 Game and Interstate 3 membership products. Adult membership category only. Purchase one full priced adult membership and receive one complimentary.
PRIVACY
Privacy collection statement
All personal information will be used, and may be disclosed, by the Geelong Cats (including for the purposes of processing club membership applications, administering the club memberships, communicating with members and promotional and marketing purposes) in accordance with the AFL and AFL Club Privacy Policy available at https://www.geelongcats.com.au/privacy .
The AFL and AFL Club Privacy Policy contains further details regarding how the Geelong Cats uses and handles personal information including how members can access or correct information the Geelong Cats holds about them, how they can make a privacy related complaint, and how that complaint will be dealt with.
Consent
By providing your personal information for the Geelong Cats membership application you agree to such use and disclosure by the Geelong Cats and confirm that you have read and agree to be bound by the AFL and AFL Club Privacy Policy.
The contents of this website have been carefully compiled and the information provided was believed to be true and correct at the time of production. The Board of Directors of Geelong Football Club Limited ("Geelong Cats"), their agents and/or servants shall not be held responsible for any loss or damage arising from any inaccuracy or other defect in the information, documentation or external information.
1. Definitions
“Eligible Members” means those members eligible for the 2020 Value Adds as set out in clause 2;
“Geelong Cats” means the Geelong Football Club Limited (ABN 005 150 818);
“Geelong Cats Membership” means membership of the Geelong Football Club Limited in a specified year;
“Season” means the AFL 2020 Premiership Season;
“2020 Value Adds” means the value adds and benefits offered to Eligible Members to acknowledge a decision by the member to retain their 2020 Geelong Cats Membership notwithstanding changes to the member benefits including access to games as a result of changes made by the AFL to the Season in response to the Corona virus pandemic and government regulations to combat the virus;
2. Eligible Members
(a) A Member is eligible for the 2020 Value Adds if the Member has:
- (i) Fully paid their 2020 Geelong Cats Membership; and
- (ii) Renewed their Geelong Cats Membership for the AFL 2021 season.
(b) A Member is not eligible for the 2020 Value Adds if the Member has already requested or received a refund in respect of their 2020 Geelong Cats Membership.
3. Level of 2020 Value Adds
(a) The level of 2020 Value Adds applicable to each Eligible Member correlates to the type of 2020 Geelong Cats Membership purchased by each Member. Specifically, each Membership type has a different level of 2020 Value Adds applicable to it.
(b) The level of 2020 Value Adds applicable to each Membership type is set out below in clause 5 of these terms and conditions.
(c) The 2020 Value Adds are subject to change at the discretion of the Geelong Cats at any time.
4. Fulfillment of 2020 Value Adds
(a) If an Eligible Member has not made contact with the Geelong Cats Membership services team by 30 June 2020 to arrange one of the available compensation options of donation, downgrade, pause or refund then the Geelong Cats will act on the basis that the Eligible Member wishes to proceed with the option of maintaining their 2020 Geelong Cats Membership and therefore to become eligible for the 2020 Value Adds (subject to the member renewing their membership for the 2021 AFL Premiership season).
(b) The 2020 Value Adds will be fulfilled by the Geelong Cats in 2021 once payment of the 2021 Geelong Cats Membership has been made, or, in respect of those Members who have elected to pay their 2021 Geelong Cats Membership by monthly payment plan, once payment of the first instalment of that Membership has been made.
(c) The Geelong Cats will communicate with Eligible Members in relation to fulfillment of the applicable 2020 Value Adds at the time of the 2021 Geelong Cats Membership renewals.
5. 2020 Value Adds by Membership type
Segment 1 - General Admission Members Adult, Concession, Student (excluding Home & Away)
(a) 2020 Value Adds applicable to eligible Segment 1 members are:
(i) Membership (only) price will be frozen at the value of the 2020 Geelong Cats Membership for the 2021 Geelong Cats Membership;
(ii) Consecutive years of Membership will be maintained such that 2020 will not constitute a break in Membership;
(iii) Membership upgrades will be determined at the Geelong Cats discretion and communicated as part of the 2021 Geelong Cats Membership renewal period;
(iv) This $20 voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. The voucher is only redeemable on Cotton On or New Era Product (sale included).
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/12/2020 and must be redeemed before then. Vouchers can be used instore or online.
A valid email is required in order to access this voucher as vouchers are issued at all times by email; and
(v) Recognition pin will be fulfilled with 2021 Geelong Cats Membership fulfilment
Segment 2 - General Admission Member Home and Away Adult/ Concession/ Student
(b) 2020 Value Adds applicable to eligible Segment 2 members are:
(i) Membership (only) price will be frozen at the value of 2020 Geelong Cats Membership for the 2021 Geelong Cats Membership;
(ii) Consecutive years of Membership will be maintained such that 2020 will not constitute a break in Membership;
(iii) Membership upgrades will be determined at the Geelong Cats discretion and communicated as a part of the 2021 Geelong Cats Membership renewal period;
(iv) Eligible Home and Away Adult Members will be gifted a Geelong Cats 2021 Premiership Membership;
(v) As a Premiership Member, Eligible Members will have priority access to purchase a 2021 AFL Grand Final Ticket only if the Geelong Cats are competing in the 2021 AFL Grand Final. Members must purchase ticket/s in the specified time/date period as communicated by the Geelong Cats and the AFL in lead up to Grand Final in order to use Priority ‘1’ access;
(vi) This $20 voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. The voucher is only redeemable on Cotton On or New Era Product (sale included).
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/12/2020 and must be redeemed before then. Vouchers can be used instore or online.
A valid email is required in order to access this voucher as vouchers are issued at all times by email; and
(vii) Recognition pin will be fulfilled with 2021 Geelong Cats Membership fulfilment.
Segment 3 – General Admission Home and Away Junior
(c) 2020 Value Adds applicable to eligible Segment 3 members are:
(i) Membership (only) price will be frozen at the value of the 2020 Geelong Cats Membership for the 2021 Geelong Cats Membership;
(ii) Consecutive years of Membership will be maintained such that 2020 will not constitute a break in Membership;
(iii) Membership upgrades will be determined at the Geelong Cats discretion and communicated as a part of the 2021 Geelong Cats Membership renewal period;
(iv) This $20 voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. The voucher is only redeemable on Cotton On or New Era Product (sale included).
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/12/2020 and must be redeemed before then. Vouchers can be used instore or online.
A valid email is required in order to access this voucher as vouchers are issued at all times by email; and
(v) Family Juniors and Hawkins Heroes 2020 Members will be eligible to participate in a free Junior Member Clinic in 2021. The time and location of this clinic will be determined by the Geelong Cats and communicated to eligible juniors in 2021. There will only be one clinic. The clinic is not transferable and is non-refundable; and
(vi) Recognition pin will be fulfilled with the Geelong Cats 2021 Membership.
Segment 4 – Reserved Seat including juniors (excluding Fred Flanagan)
(d) 2020 Value Adds applicable to eligible Segment 4 members are:
(i) Membership (only) price will be frozen at the value of the 2020 Geelong Cats Membership for the 2021 Geelong Cats Membership;
(ii) Consecutive years of Membership will be maintained such that 2020 will not constitute a break in Membership;
(iii) Eligible Member’s 2020 reserved seat will be guaranteed for renewal in 2021. There will be no credit for each seat, members will still need to purchase their seat in 2021;
(iv) Each Eligible Member’s name will be recognised on a Membership recognition wall, unless the Member opts out via communication provided in an email;
(v) Membership upgrades will be determined at the Geelong Cats discretion and communicated as a part of the 2021 Geelong Cats Membership renewal period;
(vi) This $50 voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. The voucher is only redeemable on Cotton On or New Era Product (sale included).
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/12/2020 and must be redeemed before then. Vouchers can be used instore or online.
A valid email is required in order to access this voucher as vouchers are issued at all times by email; and
(vii) Signed guernsey will be issued one per Eligible Member household. Signed Guernsey collection will be communicated to Eligible Members via email for pick up at GMHBA Stadium, La Trobe Terrace, Geelong 3220. Guernseys will be signed by Geelong Cats player/s with each guernsey potentially being different (size, season, make). Member’s choice in terms of guernsey size, season & make will be taken into account but not guaranteed; and
(viii) Recognition pin will be fulfilled with Geelong Cats 2021 Membership fulfilment;
Segment 5 – Fred Flanagan (including juniors)
(e) 2020 Value Adds applicable to eligible Segment 5 members are:
(i) Membership (only) price will be frozen at the value of the 2020 Geelong Cats Membership for the Geelong Cats 2021 Membership. Seat price is subject to change at the Geelong Cats discretion;
(ii) Consecutive years of Membership will be maintained such that 2020 will not constitute a break in Membership;
(iii) Eligible Member’s 2020 reserved seat will be guaranteed for renewal in 2021. There will be no credit for each seat, Members will still need to purchase their seat in 2021
(iv) Each Eligible Member’s name will be recognised on a Membership recognition wall, unless the Member opts out via communication provided in an email;
(v) Membership upgrades will be determined at the Geelong Cats discretion and communicated as a part of the 2021 Geelong Cats Membership renewal period;
(vi) This $50 voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. The voucher is only redeemable on Cotton On or New Era Product (sale included).
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/12/2020 and must be redeemed before then. Vouchers can be used instore or online.
A valid email is required in order to access this voucher as vouchers are issued at all times by email; and
(vii) Signed guernsey will be issued one per Eligible Member household. Signed Guernsey collection will be communicated to Eligible Members via email for pick up at GMHBA Stadium, La Trobe Terrace, Geelong 3220. Guernsey will be signed by Geelong Cats player/s with each guernsey subject to availability. Available guernseys will be of different sizes and seasons. There will be no choice involved in distribution of the guernseys and they will be allocated to Eligible Members’ household on a random basis;
(viii) Fred Flanagan Food & Drink voucher to the value of $50 for use during 2021 season only. The voucher must be used in one transaction and can be used for bar and food purchases within the Fred Flanagan room; and
(ix) Recognition pin will be fulfilled with Geelong Cats 2021 Membership.
Segment 6 – Geelong Social Club (including Juniors)
(f) 2020 Value Adds applicable to eligible Segment 6 Members are:
(i) Membership (only) price will be frozen at the value of the 2020 Geelong Cats Membership for the Geelong Cats 2021 Membership. Seat price is subject to change at the Geelong Cats discretion;
(ii) Consecutive years of Membership will be maintained such that 2020 will not constitute a break in Membership;
(iii) Eligible Member’s 2020 Geelong Social Club spot will be guaranteed for renewal in 2021. There will be no credit against the 2021 Membership, Members will still need to purchase their Geelong Social Club Membership in 2021;
(iv) Eligible Member’s names will be recognised on a Membership recognition wall, unless the member opts out via communication provided in an email;
(v) Membership upgrades will be determined at the Geelong Cats discretion and communicated as a part of the 2021 Geelong Cats Membership renewal period;
(vi) This $50 voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. The voucher is only redeemable on Cotton On or New Era Product (sale included).
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/12/2020 and must be redeemed before then. Vouchers can be used instore or online.
A valid email is required in order to access this voucher as vouchers are issued at all times by email; and
(vii) Signed guernsey will be issued one per Eligible Member household. Signed Guernsey collection will be communicated to Eligible Members via email for pick up at GMHBA Stadium, La Trobe Terrace, Geelong 3220. Guernsey will be signed by Geelong Cats player/s with each guernsey subject to availability. Available guernseys will be of different size and season. There will be no choice involved in distribution of guernseys as they will be allocated to Eligible Members’ household on a random basis.;
(viii) Geelong Social Club Food & Drink voucher to the value of $100 for use during 2021 AFL Premiership season only. The voucher must be used in one transaction and can be used for bar and food purchases within the Geelong Social Club;
(ix) Two free guest passes for GMHBA Stadium will be issued via email for the 2021 AFL Premiership season. Eligible Members will be issued a code to then register through Ticketmaster to obtain the guest passes. Guest passes for each match are subject to availability and Ticketmaster terms and conditions;
(x) Limited edition Geelong Social Club wine by Jack Rabbit. Wine will be available for collection on a GMHBA Stadium match day in 2021. Members must be 18 years of age or older in order to be eligible for this 2020 value add item as set out in this subclause (x); and
(xi) Recognition pin will be fulfilled with the Geelong Cats 2021 Membership;
6. General
(a) If the Eligible Member’s contact details including email address change it is the Eligible Member’s responsibility to notify the Geelong Cats. Eligible Members acknowledge and agree that the Geelong Cats is not responsible for fulfilling 2020 Value Adds if an Eligible Member’s contact details change and the Member fails to update their details with the Geelong Cats;
(b) The Geelong Cats reserves the right to vary these terms and conditions at any time in its absolute discretion;
(c) The 2020 Value Adds are not transferable and non-exchangeable or redeemable for cash and must be used within the dates specified in these terms and conditions;
(d) The Geelong Cats is not responsible for any changes to times or dates or cancellations or rescheduling as applicable to the 2020 Value Adds that may prevent an Eligible Member from participating in or receiving a 2020 Value Add as applicable;
(e) The Geelong Cats will not be responsible or liable if, for any reason beyond its reasonable control, any element of the 2020 Value Add is not provided. The Geelong Cats may, subject to state regulations, substitute a different offering of equivalent value in place of any other element of the 2020 Value Add referred to in these terms and conditions.
Membership Vouchers can only be redeemed at the Geelong Cats for Membership & Season Seat purchases.
Vouchers can not be redeemed or exchanged for cash
Vouchers can only be used on Membership products including, season reserve seat packages
Vouchers can be redeemed in person via visiting Membership Services, located in the Charles Brownlow Stand or over the phone, where the voucher number will need to be quoted
Any change due will be issued by the way of a gift voucher, unless the amount due is less that $10.00
Vouchers are valid for 12 months, from the date of issue
The Geelong Cats are not liable for any loss or stolen vouchers Amount inclusive of GST
The Geelong Cats Payment Plan (formerly known as the “Committed Cats Program”) has been designed to make your membership renewal easier and more affordable. The plan offers the option to spread your payments over instalments or to make a once off payment with all options operating on an automatic "roll over" at the end of each year. As a member of the Payment Plan Program, your membership, seat and eligible add-on products (if applicable) will automatically be renewed each season until you choose to opt out.
UPFRONT PAYMENT PLAN (ANNUAL LUMP SUM PAYMENT)
By providing your credit card details, the Geelong Cats will charge your membership package fee in full upon receipt of your application and at the commencement of each renewal period thereafter.
MONTHLY PAYMENT PLAN
Our payment plan program divides your membership into 10 monthly instalments, commencing in November 2019 and concluding in September 2020. Dependent upon when your application is received, catch-up payments may be payable at the time of processing to bring the balance up-to-date and in line with the payment schedule. Monthly deductions will begin on 19 November 2019 and then occur on the 4th of each month from January 2020 until 4 September 2020, or next business day, should the 4th fall on a weekend or public holiday. Monthly Payment Plan schedules will run for 3 business days commencing on the 4th of each month, or next available business day should the 4th fall on a weekend.
6-MONTHLY PAYMENT PLAN
Our payment plan program divides your membership into 6 monthly instalments, commencing in April 2020 and concluding in September 2020. Dependent upon when your application is received, catch-up payments may be payable at the time of processing to bring the balance up-to-date and in line with the payment schedule. Monthly Payment Plan schedules will run for 3 business days commencing on the 4th of each month, or next available business day should the 4th fall on a weekend.
APPLICATION
Firstly, select which option suits you best - Upfront (annual payment) or Monthly instalments. Then, complete your credit card details on your renewal/application form then send this back to the Geelong Cats. Payment can also be made online through your MyCATS Account or by phoning Membership Services on 1300 462 287.
PAYMENT PLAN - TERMS AND CONDITIONS:
- The Geelong Cats Payment Plan payments will be deducted in 10 equal instalments on the 4th of each month, beginning on 19th of November via a nominated VISA or MasterCard only.
- By signing with the Geelong Cats Payment Plan, you authorise Geelong Football Club to arrange a debit of funds from your nominated credit card in amounts and at intervals as advised.
- Subject to Members opting out in accordance with item 4, all Members on the Geelong Cats Payment Plan are automatically included into an Auto Renewal Agreement, facilitating automatic rollover of your memberships from year to year.
- Members can only opt out of the Geelong Cats Payment Plan during the period between the conclusion of their last instalment for the current season and the first instalment for the following season, by notifying the Geelong Membership Services Team either in writing or via email membership@geelongcats.com.au. All outstanding payments must be complete at the time of opting out. You will receive a notification from the Geelong Cats at least 21 days prior to the first instalment of the following season alerting you to the fact your Membership will be auto-renewed in accordance with item 3 above, unless you opt out in accordance with this item 4.
- Members will be given at least 21 days’ notice in writing of any changes to the payment amount of their next season's membership or to the terms and conditions of the Geelong Cats Payment Plan agreement.
- If any payment fails to transfer between institutions on the 4th, further attempts will be made to attempt to clear the fund transfer. The Geelong Football Club will re-run payment plan instalments after scheduled monthly dates to retrieve funds for missed transactions.
- Members will not be provided with reminders for their payment plan
- Members applying for the Geelong Cats Payment Plan after the first scheduled payment will have the number of required payments deducted to bring them up to date with the schedule and then subsequent payments at each specified date.
- If your debit is returned or dishonoured by your financial institution, an email will be sent to your nominated contact email requesting immediate payment. Any fees levied to you by your financial institution will be payable by you.
- Geelong Cats may immediately suspend or cancel your Membership if, on at least TWO consecutive occasions, your drawing is dishonoured by your financial institution. Geelong Cats will notify you in writing to your nominated contact address or email if we suspend or cancel your Geelong Cats Payment Plan arrangement. Please note if cancellation of your membership occurs, at least 24 hours will be needed to reinstate your membership subject to full payment being received of all debts and payments due.
- It is your responsibility to ensure that: (a) the account details you have provided are correct and up to date for the duration of your Geelong Cats Payment Plan arrangement; and (b) you have sufficient clear funds available in the nominated account on the scheduled drawing date.
- If your Membership is suspended or cancelled, you will not be able to gain access to any matches during the AFL Premiership Season or the Finals Series.
- The Geelong Cats may suspend or cancel your membership if, your instalment is dishonoured by your financial institution on two (2) consecutive occasions. Your membership will be reinstated upon payment of all overdue amounts and resumption of regular debits. This may incur a $10.00 fee. Please note that at least 24 hours is required to reinstate your membership once payment is received.
- If you believe that a withdrawal has been initiated incorrectly, please contact the Geelong Membership Support Team on 1300 462 287. You will receive a full refund of the withdrawal amount if a withdrawal has been made incorrectly and the Geelong Football Club cannot substantiate the reason for the withdrawal.
- Members will not be provided with reminders or invoices prior to each payment plan instalment.
- It is your responsibility to ensure that:
- the credit card details you have provided are correct, including notification should the expiry date change within the 10-month or 6-month plan; and
- you have sufficient clear funds available on your nominated Credit/Debit card on the scheduled instalment date
- You must hold a valid email address to be eligible to pay your Membership via a 2020 Geelong Cats Payment Plan
SEATING
Every season seat (Geelong and Melbourne based) must be connected to a Geelong Cats (or AFL Geelong Cats Club Support) Membership. Season seating cannot be purchased without a membership.
Geelong Cats reserves the right to increase prices and/or to determine and change the price category of seats at its discretion. Geelong Cats reserves the right to re-configure or change the seating layout and or the bay/stand design in conjunction with Stadium Management as required. Geelong Cats are not obligated to notify or seek approval from seat holders to make changes to seating or surrounding areas.
Stadium seating remains the property of Stadium Management and is made available to Geelong Cats to offer a renewal/lease arrangement to members on a yearly basis for Geelong Cats home games only. Season seat holders do not hold any rights to access their season seat for any other events or games apart from home games as specified by Geelong Cats within the AFL season.
Full view (100%) of the game and arena is not guaranteed from any category of seating. Any seat classified as Restricted Viewing will be determined by Geelong Cats with any such seat being charged at the Silver or Bronze price category (depending on location) at the Geelong Cats' discretion. Any seat classified as either undercover or underneath a roofline does not guarantee protection from the elements.
Seat holders are required to purchase a membership for every season seat held/renewed. Memberships therefore must be paid for at the time of renewing. Additional memberships are also required for those who hold one or more seats and a Social Club Membership. Geelong Cats reserves the right to amend its policies and terms and conditions as outlined herewith at its sole discretion without prior notification to members.
By renewing (making payment) of season seats in any year, members are agreeing to comply and observe all of the terms for season seating as displayed on the Geelong Cats website located at geelongcats.com.au. Each member should review these terms prior to the renewal process.
Geelong Cats do not authorise the on selling of any season seating (or daily seats) or membership under any circumstances. Unauthorised on-selling of tickets and memberships may result in membership/ticket cancellation.
The Club reserves the right to change any member’s allocated reserved seat at GMHBA Stadium, MCG or Etihad Stadium where required by the venue or the AFL, or to accommodate other Members or close gaps within seating bays. Where possible, the Club will endeavour to accommodate any changes within the same seating bay as previously allocated.
MEMBER RESERVE SEATING
The Geelong Football Club reserves the right to change any Member’s allocated reserved seat at GMHBA Stadium, MCG or Marvel Stadium where required by the venue or the AFL, or to accommodate other Members or close gaps within seating bays.
Where possible, the Club will endeavour to accommodate any changes within the same seating bay as previously allocated.
SEAT RENEWALS
RENEWAL NOTIFICATIONS
Season seating renewals are offered subject to availability and Geelong Cats will endeavour to offer a season seat renewal in each year to those who have held season seats in the previous year. This offer will however, be at the discretion of Geelong Cats and is not guaranteed that Geelong Cats will reserve the right to these seats at all times. Should Geelong Cats not be able to offer a seat renewal, the option of alternative seating may be offered at Geelong Cats' discretion. Renewal notifications for membership and season seats will be sent to the registered address of the member in October/November of each year. It is the responsibility of the member to be diligent in following up on renewal forms which may not have been received and to ensure that Geelong Cats are provided their contact details are correct at all times.
DUE BY DATE
The due by date for seats will be printed on the renewal form, and may vary from year to year. This will generally be mid-December. Members will not receive personal renewal reminders via mail, email or telephone if seats have not been renewed after the due date. Failure to renew season reserved seats by the specified due date in each year will forfeit the member's right of renewal.
LATE RENEWALS
The acceptance of any late renewal will be determined solely by Geelong Cats. In such cases where late renewals are offered, late fees may be applicable. Where late renewals are not accepted, members are required to re-apply for seating as a new applicant.
LEAVE OF ABSENCE
Geelong Cats do not offer a leave of absence for season seating. To retain renewal rights to seating members must purchase both a Club Membership (or AFL membership) and season seat each year.
SEAT APPLICATIONS
SEAT TRANSFERS
Season seats can be transferred to another existing or new member provided that the appropriate section on the renewal form has been completed.* Any transfers and appropriate renewal fees must also be paid by the specified due date. Seat transfers will not be accepted after the renewal due date.
*Seat transfers are not available to Geelong Social Club undercover and open seat holders.
SEATING FOR CHILDREN
Children must be 14 years of age and under as at 1 January in the current membership year to be eligible for junior priced seating. Proof of a date of birth must be supplied for all junior seat applicants. Children under four (4) years old are not required to have a seat purchased for them. However they must not occupy a seat and will be required to sit on the lap of a parent or guardian. The parent or guardian is responsible for the child at all times whilst in the stadium. The child is not permitted to sit in aisles or run/move around the stadium or surrounding area to the detriment of other attendees. If you wish to purchase a season seat for a child under six (6) years of age and do not wish to purchase a junior membership then a Statutory Declaration must be provided indicating that this child will be the only person utilising the seat.
Any member eligible for or considering a concession membership MUST provide a copy of their concession ID or produce their concession ID at the point of purchase.
Valid concession types are as follows:
HOLDERS OF A PENSION CARD ISSUED BY:
- Centrelink
- Department of Health and Community Services
- Department of Community Services
- Department of Veteran Affairs (Gold card only with all conditions. White Card Holders who are recognised as a Commonwealth or Allied veteran are encouraged to enquire for consideration)
PENSION TYPES INCLUDE:
| Concession Type | ID required ONCE only | ID required yearly |
| Aged Pension | X |
|
| Disability Support |
| X |
| Disability Carers |
| X |
| Single Supporting Parents |
| X |
| TPI Pensions | X |
|
| War Veteran | X |
|
| War Widows | X |
|
| Full-time Tertiary Student* |
| X |
| Full-time Secondary School Year 7-10** (not required if being upgraded from Junior to Concession Youth) | Documentation only required for new members |
|
| Full-time Secondary School Year 11-12 |
| X |
*Tertiary Student identification MUST state that the student is full time. If not, the student must provide supporting documentation from the enrolled school proving full time status.
**Documentation is not required if a renewing member is being upgraded from Junior to Concession Youth. The member must advise Geelong Cats of their year level for the current year.
WHO IS NOT ELIGIBLE FOR CONCESSION?
Dependants listed on a pension card are NOT eligible for concession membership unless they hold their own pension card. The person issued the pension card is the only person eligible for a concession membership.
Health Care card holders are NOT eligible
IMPORTANT INFORMATION
Concession members MUST produce their valid concession card along with their concession membership to gain entry to all stadiums. If the member is no longer eligible for a concession during the football season, the member will be required to upgrade to a full Adult membership.
Members who have purchased an Adult Membership and later obtain a valid concession card may downgrade their membership to a concession prior to the commencement of the Home and Away season. Downgrades are not accepted after the commencement of the Home and Away season. The member must provide the valid concession card and the Adult membership card to Membership Services before a refund of the difference will be issued. Concession memberships purchased without proof of concession will be accepted however membership cards will NOT be activated until concession identification has been sighted by Membership Services.
Due to the ongoing uncertainty with Covid 19, Seat Return for the 2021 is currently unavailable.
- 100% credit is on the seat component of your package per match and excludes the membership entry component.
- The official Geelong Cats Seat Return program has no association to the Ticketmaster Resale platform
- Season seat return is only available for GMHBA Stadium Season Seat products that are paid for by the member
- Once seats are returned they cannot be returned back to the member
- Once seats are returned the membership barcode will be retired for the relevant game and the membership card cannot be used for either entry into the venue or access to seating
- Returned seats will be released in accordance with public demand for tickets in specific seat categories. There is no guarantee that your seat will be resold if returned
- For seats that are returned and sold, the rewards structure will be based on the season seat fee paid by the member.
- Reward credits are not issued to members if the seat is not resold
- Payment of any proceeds from the seat return will be by account credit only – there is no cash compensation
- Members will receive a credit on their membership account prior to renewal time which will entitle them to a discount off their GMHBA Stadium season seat renewal for the following season only. Unused credits will not carry over for future renewals and will be removed from the member’s account at the completion of the following season
- If a member chooses not to renew their seat(s) and membership(s) there will be no compensation. Any credits issued on the member’s account will become void
- Available to full priced membership/seat packages only, discounted membership/seat packages are ineligible
- Seat return credits are not transferable under any circumstances
- If your seat sells, you will earn a membership credit that will be applied to your 2021 membership package. If your seat doesn't sell there is no credit for that match. Seat Return credits can be found below:
Season Credits:
| Price Category | Adult/Conc | Junior |
|---|---|---|
| Flanagan Club | ||
| Brownlow Club Undercover | ||
| Brownlow Club Open | ||
| Premiership Club Undercover | ||
| Premiership Club Open | ||
| Hickey Club Undercover | ||
| Hickey Club Open | ||
| Players Club Undercover | ||
| Players Club Open | ||
| Ablett Club Open | ||
| RV 1 | ||
| RV 2 | ||
| RV 3 |
The Auskick Junior Membership is a bonus four (4) home game General Admission access membership provided to each 2020 Community/Club NAB AFL Auskick participant who opts into receiving an AFL Club membership at the time of registration, by nominating his/her AFL Club of support (Geelong Cats).
If a recipient of the Auskick Junior Membership elects to change the Club originally selected the original Club membership will be cancelled. A new Club membership will only be provided at the discretion of the AFL.
An Auskick Junior Membership card will be included in the Auskick Benefits pack and mailed to the participant by the AFL after payment has been received.
Auskick Junior Membership is not transferable, cannot be resold and is non-refundable.
Auskick Junior Membership is subject to all other terms and conditions of the Geelong Cats membership.
The Geelong Cats and/or AFL reserves the right to cancel any Auskick Junior Membership without a refund where a member is deemed by the Club and/or AFL to have breached these terms and conditions.
Click here to view terms and conditions
Congratulations to our winners, you have been notified by email:
| Sue | Stratton |
| Sammi | Kelly |
| Noah | Klein |
| Brody | Griffin |
| Christian | Machar |
| Amy | Banner |
| Glenn | Hargreaves |
| Shannon | Brown |
| Pam | Symons |
| Gregory | Gardner |
| Anthony | Collier |
| Patricia | Watts |
| Georgia | Lemanis |
| Caitie | Dearnaley |
| Archie | Steedman |
| Alex | Galvin |
| Rob | Wilson |
| Will | Corrigan |
| Andy | Wynn |
| Adam | Douglas |
| Russell | Jackson |
| Elliot | Reiter |
| Daryl | Gavin |
| Chris | Rynsburger |
| Amy | Banner |
| Kelly | Walker |
| Chelsea | Jew |
| Ian | Bennett |
| Greg | Jerram |
| Georgia | Scott |
AFL Membership Survey July 2020
By completing all details of the AFL 2020 Member Survey, with will be in the running to win, one AFL 2020 Team Signed Guernsey - (size M, with a certificate of authentication)
To be eligible you must complete the survey between 9.00am 29 July 2020, and prior to closing (closing period) at 11.59pm 7 August 2020.
One member will be randomly selected as the winner and communicated via phone or email within 5 business days after the closing period.
Please click here to view terms and conditions.
Cats Crowd Quiz - Please click here for terms and conditions
Please click here for how to guide
*Terms and Conditions apply: This voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. The voucher is only redeemable on Cotton On or New Era Product (sale included). Voucher is not redeemable on shipping costs.
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/12/2020 and must be redeemed before then. Vouchers can be used instore or online.
2021 $20 Cats Shop Voucher
*Terms and Conditions apply: This Member Choice $20 Cats Shop voucher cannot be used in conjunction with any other voucher or any other offer. There is a limit of one voucher per transaction. Each voucher code can only be used once and in one single transaction. If the purchase value is less than the value of the voucher, the balance of the voucher cannot be used against any further transactions. The voucher cannot be exchanged for cash and cannot be resold or exchanged. Voucher is not redeemable on shipping costs. There is a $6 postage charge for the member cap or scarf.
The Club can cancel a voucher if it has reason to believe that the voucher holder is in breach of these terms and conditions. The voucher is valid until 5pm on 31/08/2021 and must be redeemed before then. Vouchers can be used instore or online.
