WHEN WILL I GET MY MEMBERSHIP PACK?
You can expect your Membership Pack to be shipped out 4-6 weeks from date of purchase.
HOW CAN I PAY FOR MY MEMBERSHIP?
We want to provide our Members with as many payment options for their Membership packages as possible, and let you chose the option that best works for you!
These options include payment plan, cash, credit card (MasterCard and Visa), EFTPOS, cheque or money order.
There are a number of ways to make your payment, including online via your MyCATS account, in person, via phone or mail. But the easiest way to pay is via our Payment Plan, click here to learn more or join today.
CAN I PAY MY MEMBERSHIP OFF OVER THE SEASON?
Our Payment Plan has been designed to make your Membership renewal easier and more manageable.
The plan provides the option to spread your payment over 10 months*, commencing in November 2018 with the final payment due in September 2019. You can also make a one-off payment with both options, operating on an automatic “roll-over” at the end of each year.
Your Membership and will automatically be renewed each season until you choose to opt out.
*Dependent on the date your application is received by Membership Services
CAN MY MEMBERSHIP BE AUTOMATICALLY “ROLLED OVER” EACH SEASON?
Absolutely, our Payment Plan allows our Members to have the opportunity to automatically renew their membership each season. This takes away all the hassle, making things quick, easy and simple, whilst allowing you the flexibility to opt out of the plan once your payments have been made.
WHAT IS A MYCATS ACCOUNT?
Your MyCATS account is the online destination to find all things membership! It is your own portal to update your personal details, pay for your Membership, purchase additional products, manage your subscriptions and a whole lot more - simply click here to log in.
CAN I PURCHASE A SEASON SEAT AT GMHBA STADIUM?
Yes, you can. We have multiple seats available for season purchase located in our Players Stand and Ablett Terrace, and a number of single seats scattered throughout the stadium.
Both junior and adult packages are available. Click here for more information on season seating packages.
CAN I PURCHASE MELBOURNE SEASON SEATING?
We offer season seating packages in Melbourne for our home games only, with both junior and adult packages available. Click here for more information on season seating packages.
WHAT IDENTIFICATION DO I NEED TO BECOME A CONCESSION OR YOUTH CONCESSION MEMBER?
Getting a concession or Junior Membership is simple and easy. Just provide a copy of your concession card to Membership Services when purchasing your membership or alternatively email a copy of your concession ID to email@example.com. Keep in mind that you will still need to bring your concession card along with your Membership to the games to gain entry.
Concession memberships purchased without proof of concession will be accepted, however memberships will not be fulfilled or posted until concession ID has been sighted by Membership Services.
Click here to see the Concession Membership Policy and see if you are eligible.
DO I FIT THE CRITERIA OF A JUNIOR MEMBER?
Anyone aged 14 years and under as of the 1st of January 2019 is eligible for a Junior Membership. All Junior Members are required to provide their date of birth when signing up for their Membership.