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SEAT RETURN

Seat Return

 

 

 

WHAT IS SEAT RETURN?

Members with a season Reserved Seat at GMHBA Stadium are encouraged to use the Seat Return option if they're unable to attend a game in 2019. You will receive a credit towards your 2020 Membership if your seat sells, and your vacant seat can be used by another Cats Member or fan to help us fill GMHBA Stadium each home game.

IMPORTANT: Please note, once you return your seat you cannot change your mind. Your Membership barcode will be cancelled for that game and your Membership card will not scan you in at the gate.

 

WHAT CREDIT WILL I RECEIVE?
If your seat sells, you will earn a Membership credit that will be applied to your 2020 Membership package. If your seat does not sell there is no credit for that match. Please refer to the 'Seat Return Credit' tab above for credit amounts.

 

WHEN CAN I RETURN MY SEAT?
You can return your seat at any point throughout the season and right up until the first bounce. However, please remember once you return your seat you cannot change your mind as it will be sent to the ticketing agent.

 

HOW DO I PURCHASE MEMBER SEATS WHICH HAVE BEEN RETURNED?
All Member seats which are returned will be released for sale via Ticketmaster, please click here to purchase.

 

HOW DO I RETURN MY SEAT?
Please click below for instructions on how to return your seat through your MyCATS Account. Alternatively, please contact our Membership Services Team at membership@geelongcats.com.au or 1300 462 287  (between Monday - Friday, 9am to 5pm)

 

Instructional Video

Step-By-Step

1. Log in to your MyCATS Account

2. Click 'Manage this event' for the event you want to return your seat for

seat return

 

3. Click 'Return' to add event to your return

seat return

 

4. Click the 'Return' basket in the top right corner of the window 

seat return

 

5. Check your match details before clicking 'Continue to return'

seat return

 

6. Confirm your selection before agreeing to terms & conditions and selecting 'Submit'

seat return